Job Description Behind every great customer experience is an amazing employee experience. At Zendesk... across the enterprise. You’ll be the rare person who can both win the business and prove, hands-on, that Zendesk can run the...
Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services... of value that demonstrate Zendesk’s differentiated value. Architect AI-Driven CX & ES Solutions: Translate advanced AI/ML...
Job Description Job Title: Senior Engagement Manager Job Description: Zendesk Professional Services is focused... on maximising the impact and value of Zendesk software for both existing and new customers. The Professional Services team works...
% nationally and internationally. #LI-JF2 The intelligent heart of customer experience Zendesk software was built to bring... us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst...
to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk products and services... decision-makers, to build confidence in our proposed solution. Maintain deep technical expertise across Zendesk for Contact...
. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help... our customers through their configuration and optimization. Mission As an AI Services Consultant at Zendesk, your mission...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
Job Description At Zendesk, we’re on a mission to power exceptional service for every person on the planet. Behind... and transformative value of Zendesk's AI-powered platform and its impact on business objectives. Lead complex and competitive sales...
. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform... and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment...
and efficiently. Manage customer enquiries via email, telephone, Zendesk and live chat. Track orders from placement through... and willingness to learn. Desirable Experience using NetSuite, Magento, osCommerce or Zendesk. Experience...
: THREE DAYS A WEEK IN OUR FARRINGDON, LONDON OFFICE. 9AM TO 5PM, MONDAY TO FRIDAY. Tools: the Eventogy platform, Zendesk... such as Cvent, Stova, Bizzabo or similar An event management or events agency background Zendesk and Jira Confident, everyday use...
is updated within internal systems. Manage logistics enquiries received through Zendesk, email, telephone, and other communication channels... a high level of accuracy. Desirable Experience using Zendesk or similar ticket management systems. Experience working...
) platforms such as Azure, Google, Zendesk and Twilio and helping customers find answers through effective FAQ and self-service... with Zendesk, Twilio and other CCaaS capabilities, including messaging, telephony, case management and customer context. Develop...
Communication: Respond to customer enquiries via phone, email, and Zendesk in both English and Spanish. Order Management... CRM or ERP systems like Oracle or Zendesk is highly advantageous. Skills: High attention to detail, strong active...
Experience in procurement Experience with Monday.com, Jotform or Pleo Experience on Zendesk Knowledge of live music industry... liaison team Respond to customer emails in Zendesk and produce event FAQs and customer information Organisation of the...
