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transport sector knowledge Prior experience with Zendesk , Twitter(X), Facebook and Instagram or similar customer service...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
from Zendesk to Salesforce Service Cloud, alongside two new projects about to get underway: the build and rollout of NPS surveys...
Content team is responsible for developing and enhancing our platforms for Partners, Hub pages, Offers, Zendesk ...
, alongside Salesforce, Zendesk , and a number of bespoke operational systems. As the business continues to grow, there...
of best practice support principles. Use our ticketing platform, Zendesk , to accurately log, manage and respond to support requests...
. Hands-on experience with CRM or ticketing systems (e.g. Zendesk ) and order processing software. Experience using SAP...
not to. Bonus if you've trained or tuned an AI support agent (Fin, Zendesk AI) or done AI-enablement work. Proactive, curious...
such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Benefits HiBob is a village filled with incredible...
team: scoping each deployment, designing integrations with their helpdesk and workflows (Zendesk , HubSpot, Salesforce.... Fluency with CRM and support tooling (Salesforce, HubSpot, Zendesk , Intercom, Freshdesk) and the modern AI tools your team...
in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with various digital tools and platforms - SAP & Zendesk knowledge...
their continued engagement. Use Doccla tools (Zendesk /doccla platform) to log and track every interaction, ensuring consistency... workflows Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech...
, Zendesk , HubSpot, Zuora and Thrive LMS Turn the Mission Control data platform into an engine for event-triggered...) Develop API and webhook integrations across Salesforce, Zendesk , HubSpot, Zuora and Thrive LMS Implement workflows...
, Zendesk , HubSpot, Zuora and Thrive LMS Turn the Mission Control data platform into an engine for event-triggered...) Develop API and webhook integrations across Salesforce, Zendesk , HubSpot, Zuora and Thrive LMS Implement workflows...
, xMatters, New Relic etc. GitHub Zendesk & JIRA Requirements: Solid experience in delivering Java or other JVM languages...
Incident Operations: Leverage platforms such as Zendesk and xMatters to orchestrate complex incidents, ensuring disciplined... Tooling Mastery: Strong experience with incident management platforms such as Zendesk and xMatters, ensuring structured...
customer service experience (Zendesk and Salesforce are desirable but not essential) Has 2 + years of customer service...
helpdesk - ZenDesk Support the team with the management of all inboxes such as Agency Bookings, Ascot Shop, Comp Requests...
and Zendesk preferred Ability to work extended hours and on weekends Ability to thrive in a dynamic work environment...
including ServiceNow, ManageEngine, Salesforce, and Zendesk Based in London, with willingness to travel internationally...
management (Meraki, Mobile Iron, etc) Helpdesk systems (JitBit, Zendesk , etc) End user desktop equipment (desktop PCs, laptops...
awareness of and experience with IT Service Management (ITSM) tooling, such as Zendesk and xMatters, in the context of incident...
and evolving priorities. Familiarity with and experience using operational collaboration tooling such as Zendesk & xMatters...
, reducing errors, and maintaining clear audit trails across all activity, using systems such as Zendesk and Optima...
elevation and document production using a ticketing system (Zendesk ), ensuring balanced workloads and prioritising urgent tasks...
