Intermediate Support Engineer (SHIFT)
- GitLab
- United Kingdom
- Fri, 07 Aug 2026 02:57:29 GMT
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and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing...
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Showing 92 jobs
Ecommerce Customer Service Advisor
- Michael Page
- Wakefield
- Thu, 06 Aug 2026 23:18:02 GMT
- £30000 per year
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Retail Business in Wakefield! Previous ecommerce experience Knowledge of zendesk desirable Experienced using amazon...
Head of Knowledge Management
- International SOS
- London
- Wed, 05 Aug 2026 00:18:20 GMT
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(Salesforce, Zendesk, ServiceNow, or custom case management platforms). Agent Assist Platforms; Experience implementing NICE...
Technical Support Analyst (SQL)
- MCS Group
- Belfast
- Sun, 02 Aug 2026 02:25:36 GMT
- £30000 per year
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(e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience...
Senior AI Deployment Consultant
- Intercom
- London
- Sat, 01 Aug 2026 03:46:58 GMT
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or configuring platforms like Intercom, Zendesk, Salesforce, or similar customer experience tools is a plus. Analytical mindset...
Support Specialist
- Cover Genius
- United Kingdom
- Sun, 26 Jul 2026 00:14:48 GMT
-
Familiarity with Zendesk or similar case management tools Exposure to SLA-driven operational environments Additional language...
Senior Assigned Support Engineer (EMEA)
- GitLab
- United Kingdom
- Sat, 25 Jul 2026 03:28:35 GMT
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and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux...
Service Centre Team Manager
- EXL Service
- Manchester
- Thu, 23 Jul 2026 22:29:35 GMT
-
. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing...
First Line IT Service Desk Analyst - Wolverhampton
- GSF Car Parts
- Wolverhampton
- Sat, 18 Jul 2026 06:39:13 GMT
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. Familiarity with ITIL processes or ticketing systems (e.g., ServiceNow, Zendesk) is a plus. A relevant IT certification (e.g...
Principal Support Engineer
- Tyk Technologies
- United Kingdom
- Thu, 16 Jul 2026 00:32:33 GMT
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. Key Responsibilities Strategic Leadership & Escalation Management Proactively oversee the Zendesk queue, ensuring SLAs... strategies. Ensure critical knowledge is documented and shared, maintaining a robust Zendesk knowledge base, debugging guides...
Principal Support Engineer
- Tyk Technologies
- London
- Wed, 15 Jul 2026 22:02:02 GMT
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& Escalation Management Proactively oversee the Zendesk queue, ensuring SLAs are consistently met and stepping in on critical... is documented and shared, maintaining a robust Zendesk knowledge base, debugging guides, and external documentation Operational...
Patient Support Agent - German Speaking (Fixed Term Contract)
- Doccla
- London
- Wed, 15 Jul 2026 03:41:09 GMT
- £29000 per year
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computer systems and related technology Previous experience using a Customer Service CRM system, such as Zendesk Capable...
Customer Support Specialist (Apprenticeship)
- Beyond Co
- Newmarket, Suffolk
- Wed, 08 Jul 2026 22:38:59 GMT
- £16640 - 26500 per year
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of best practice support principles. Use our ticketing platform, Zendesk, to accurately log, manage and respond to support requests...
Customer Service Advisor – Spanish Speaker
- Fender
- East Grinstead, West Sussex
- Wed, 08 Jul 2026 22:36:09 GMT
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. Hands-on experience with CRM or ticketing systems (e.g. Zendesk) and order processing software. Experience using SAP...
Head of Customer Success and Implementation
- Open
- United Kingdom
- Mon, 06 Jul 2026 22:47:48 GMT
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team: scoping each deployment, designing integrations with their helpdesk and workflows (Zendesk, HubSpot, Salesforce.... Fluency with CRM and support tooling (Salesforce, HubSpot, Zendesk, Intercom, Freshdesk) and the modern AI tools your team...
Portfolio Management Team Leader
- Savills
- Cardiff
- Thu, 25 Jun 2026 06:22:37 GMT
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, reducing errors, and maintaining clear audit trails across all activity, using systems such as Zendesk and Optima...
Legal Document Manager
- KPI Recruiting
- Stoke-on-Trent
- Tue, 23 Jun 2026 22:04:10 GMT
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elevation and document production using a ticketing system (Zendesk), ensuring balanced workloads and prioritising urgent tasks...