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Description We are looking for a Zendesk Support Engineer to support the administration, optimisation, and reporting of our customer service platform, Zendesk ... will be responsible for the backend management of Zendesk , supporting reporting and analytics, maintaining ticket workflows and business...
email using the industry-standard Zendesk ticketing system Provide expert support for customers using Shopify e-commerce... experience with Zendesk customer support platform Strong background with Shopify or similar e-commerce platforms Exceptional...
of payment gateways or merchantacquiring. Experience using Zendesk or similar customer support platforms. Experience working...
configuration of Gainsight and Zendesk to ensure high data accuracy and accessibility. Automation Engine: Build and maintain... complex rules and automated triggers within Gainsight and Zendesk to streamline the customer journey. Maintenance & Data...
case management system (Zendesk ), ensuring the information is consistently up to date and accurate. Do you have what it...
. Zendesk , Fresh Desk) Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, Project and Visio...
. Zendesk , Fresh Desk) Computer skills including proficiency in use of Microsoft Word, Excel, PowerPoint, Project and Visio...
transport sector knowledge Prior experience with Zendesk , Twitter(X), Facebook and Instagram or similar customer service...
work Bonus: experience with Zendesk , Metabase, Linear, or Jira; familiarity with Care, Hospitality, or Workforce...
deals through the Category Managers. Assist in managing any Zendesk supplier invoice queries (e.g. advertising gate fees...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
Managers. Assist in managing any Zendesk supplier invoice queries (e.g. advertising gate fees). Build and maintain up...
) is a strong plus. Confidence using workforce planning tools and customer service platforms (e.g. Zendesk , Intercom, or similar). Experience...
Content team is responsible for developing and enhancing our platforms for Partners, Hub pages, Offers, Zendesk ...
, alongside Salesforce, Zendesk , and a number of bespoke operational systems. As the business continues to grow, there...
. Hands-on experience with CRM or ticketing systems (e.g. Zendesk ) and order processing software. Experience using SAP...
. Take ownership of assigned customer technical escalations either through monitoring Zendesk or from the customers themselves seeking...
not to. Bonus if you've trained or tuned an AI support agent (Fin, Zendesk AI) or done AI-enablement work. Proactive, curious...
such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Benefits HiBob is a village filled with incredible...
/ Experience Previous experience working in a customer facing role Experience on customer service platforms e.g. Zendesk or Fresh...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk ) and Excel. Detail-oriented, self-motivated, and able...
their continued engagement. Use Doccla tools (Zendesk /doccla platform) to log and track every interaction, ensuring consistency... Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech-confident patients...
across finance, compliance, marketing and operations to improve seller experience Manage seller enquiries through Zendesk ..., positive and eager to learn Experience with product listings, ecommerce platforms or Zendesk would be beneficial...
: CRM or customer support platforms such as Zoho or Zendesk . eCommerce platforms, including eBay. Order processing...
