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, Atlassian (Jira and Confluence), Zendesk , and Microsoft 365. Define the integration architecture between business systems.... Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk , Microsoft 365, Slack, and AI productivity...
to interpret customer usage data Experience managing renewal, retention, or expansion objectives is preferred ZenDesk experience...
customer service through various channels (zendesk , phone, email, chat), resolving inquiries promptly and professionally... multiple tasks. Proficiency in Zendesk , Google Suite and e-commerce platforms. A positive and professional demeanour...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk . It aims to protect them...
, xMatters, New Relic etc. GitHub Zendesk & JIRA Requirements: Solid experience in delivering Java or other JVM languages...
/ Grafana / Docker PagerDuty / Zendesk Google Workspace / Slack / Zoom / Notion / Basecamp If you are a driven, results...
. Assist with ticket management using internal systems (e.g., Zendesk ). Support onboarding and setup of new sellers... such as Mirakl, Zendesk , or Power BI is advantageous but not essential. Ability to handle confidential information with discretion...
(e.g. Zendesk ) Experience supporting audits or quality management systems A full UK driving licence and willingness...
Operations, QA, Knowledge Management, CX tooling, or similar roles Hands-on experience with support platforms such as Zendesk ...
customer service platforms such as Gorgias, Zendesk , or similar systems Proficiency in using AI tools (e.g., ChatGPT...
support role. Familiarity with CRM systems (e.g., Zendesk , Freshdesk, Intercom). Experience handling technical queries...
-specific workflows, the technical environment of Zendesk and our internal tooling, and the insurance and coverage context... - and determine where structured deep-dive investigation is required. Audit Zendesk customer service interactions against Quality...
or via email. Coordinate the response to enquiries received via the helpdesk (Zendesk ) ensuring a timely response...
., Genesys Cloud, NICE CXone, Google, Amazon Connect) CRM (e.g., Salesforce, Microsoft Dynamics, Zendesk ) WFO/WFM (e.g., Verint...
Knowledge bases (Confluence, GitBook, ReadMe, Zendesk Guide) Basic coding ability (e.g. JavaScript, Python, or similar...
, Zendesk , Asana). Strong problem-solving skills with a proactive, investigative mindset. Ability to operate independently...
: AbsorbLMS, Salesforce, Gainsight, Zendesk , Calendly, Zoom, Teams, Adobe Acrobat Are you ready to become an Absorber...
problems Experience with Jira and Zendesk Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
and support cross-site initiatives. Manage and resolve incidents using ITSM tools like Jira and Zendesk , contributing to process... with ITSM platforms such as Jira, Zendesk , or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
of Zendesk and Dynamics 365 into a single instance of D365 under MaPS control. As part of the Scrum Team you will be responsible...
program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk ..., Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer...
-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk ) and Excel. Detail-oriented, self-motivated, and able...
Experience with cloud software, help desk tools, and CRMs (e.g., Zendesk , JIRA) Ability to work independently, manage competing...
with screening tools (e.g., Sumsub, ComplyAdvantage) and CRM/ticketing systems (e.g., Gorgias, Zendesk ) Strong analytical...
